Caesars Windsor Hotel and Casino

It was clean and it was right at the concert where we wanted to attend that night. Parking was a bit of a nightmare because we didn’t know where to go. We finally figured it out after asking a few people. And we didn’t really care for the way that the main restaurant ran its reservations. Spago. We had reservations and they were taking people ahead of us that didn’t even have reservations. We know they didn’t have reservations because they were in the lineup that said no reservations. We were very confused by that and we were almost late for our concert because of it. So we had to rush through the meal. There was no need for it to be that way as we had made reservations and had plenty of time. Other than that our stay was perfect.

It was my first time staying at Caesars Windsor Hotel. I will return. Every staff member that I encountered was helpful, kind, and worked hard. My room was clean, the bed was comfortable, and I liked my view from the back with the neighbourhood from afar and all the trees that took over. The walk to my floor was a little long from front desk, but it was good for me, and I had to walk through the casino, which was clean and a lovely looking casino even though I'm not interested in playing. The carpets are pristine looking everywhere I walked in Caesars Windsor. They have escalators after the casino to take you to the restaurants on the lower level. For breakfast, I ate at the Cafe. What I ordered was good, and the pastry. The desserts looked yummy. The staff to check you in and check out time greeted me with a smile. I suggest the valet if you don't want to use the free parking garage with four levels across the street. I didn't, because I was alone and at night didn't feel comfortable. The 24th hour valet service was top-notch. The staff was curtious, kind, funny, and helpful. All other drivers who I was waiting with received their vehicles with the same great customer service. The valet area by the doors to the hotel was well lit at night. Your staff deserves a BIG job well done. They work hard to make sure we're looked after and take care of the hotel. Bravo to all staff, including management.

Friendly staff starting with the valet and everyone else. The room choice was excellent. 24th floor and gave us a great view of the city, the river and the Detroit skyline. Also, the hotel in general was extremely clean and well kept. Our room was extremely clean,(even the light bulbs were clean), comfy bed and had just about everything you need for a great stay. Well placed receptacles and USB chargers, functional desk, refrigerator, tub and separate shower and a full length mirror! The AC was quiet and enough humidity! No dry throat in the morning like many other hotels. This room was way better kept than Ceasars Palace in Vegas! Also overall, the cost of eating at most hotel/ casino restaurants was very, very reasonable (we didn't try Nero).

I love the rooms and the amenities and the amount of things to do. The rooms were clean and nice front desk was friendly and welcoming there is a lot to do. I went to see Diana Ross in concert and I enjoyed the concert very very much Diana Ross really turned up the fun everyone had an excellent time because of Diana Ross she made everyone in the room feel special no one wanted Diana Ross to leave the stage so when the concert was over people tried to continue to party and everybody dispersed into the casino and Vu Bar and the restaurants and the night club. There was a live band and the live band was jamming. Had a great time hope to return especially if Diana Ross will be there in concert.

Room size and bathroom were very good. Tim Hortons, food options on site was convenient. The Ribs were good. High ceilings, wide walk ways, polite security guard safety at entrances,